ESPA Learn

PRIVACY POLICY

Please read the following carefully

These terms and conditions (“Terms and Conditions”) control your use of this website ESPA Learn Pvt Ltd (“Website”). In these Terms and Conditions, “ESPA Learn Pvt Ltd” is referred to as the “Company”, “us,” or “we.”

‘You’ refers to a user or a paying customer. If you are a company or another person who gives access to company products, you agree to take responsibility in full in case of damages or indemnification that could properly lie against the customer.

The ESPA Learn Pvt Ltd website (the ‘Site’), the educational services made available through the site and the content (the ‘Products’) are owned, operated and maintained, as applicable, by ESPA Learn Pvt Ltd (‘we’, ‘our’, ‘us’, or the ‘Company’). The Site, Products and Content are, collectively, the ‘Company Products’.

By (a) using or accessing the Company Products, including, but not limited to downloading or accessing, (b) offering a Course through the Site or through Software; you agree to the terms and conditions set forth in these Terms of Use (the “Terms”)

By using this website or its Products and Services, You Agree and Warrant that you have read, understood, and agreed to be Bound by these terms. Company’s privacy policy can be found at Privacy Policy. If you do not accept these terms, you must not use – and are not authorized to use – all or any portion of the company’s website and its products or services (as defined below).

Please read them carefully before you use the services of this site.

o    You should not use this site in an unlawful manner; you must respect the website terms and conditions and follow the Privacy Policy.

o    Under no situations or circumstances, will the company be liable for any change in the content which it provides on the website through its products and services, including but not limited to any errors, omissions, loss, or damage experienced in connection with the use of exposure, any content made available via our products, services, or various resources such as email, blog etc.

o    Our services are free to any user with access to the Internet. However, we are not responsible for the charges incurred for the usage of hardware, software, or internet services provider fee. Also, the user is fully responsible for the proper functioning of computer hardware and internet access.

o    You will be required to use login credentials for some of the sections on the site and the company reserves the right to block access to our services for any user who does not follow these conditions

o    We make sure that users get uninterrupted access to our service, but there is no obligation to do so.

o    ESPA Learn Pvt Ltd is not responsible and is not obligated for issues in your network or server beyond certain limits.

Website usage guidelines

o    Do not insult, abuse, harass, stalk, threaten, or otherwise infringe the rights of others;

o    Do not publish, post, distribute or disseminate any defamatory, infringing, indecent, offensive or unlawful material or information.

o    Do not upload, install, transfer files which are protected by Intellectual Property Laws or software which affect other computers.

o    It’s prohibited to edit HTML source code, reverse engineer or attempt to hack.

o    Do not run Spam services/scripts or anything which could affect the infrastructure, and in turn, the users.

o    Do not communicate spam, advertise, or sell services such as digital downloads, eBooks, or phishing links.

o    You may not copy, distribute, and indulge in plagiarism with website content or user submitted content.

o    Do not use any content which violates any legal, regulatory, Governmental or network operator conditions or codes of practice.

Links and Hyperlinks Terms

This website may have links to other websites. We do not undertake any control on the content of these websites; nor are we responsible for their website content. The sole purpose of the links included are to provide users information. Hence, company will not be held responsible.

o    You may not mirror or frame the homepage or any other pages of this Site on any other website or webpage.

o    Do not link to ESPA Learn Pvt Ltd pages and subpages with spam links/anchor text, which could provide a false impression. This may create misunderstanding for the users.

o    Do not use or include copyrighted or registered trademarks, or Intellectual property images, design or content as a link to ESPA Learn Pvt Ltd website.

o    Do not link to pages which support racism, terrorism.

o    Do not link to pages which provide pornographic content and violate human and animal rights.

o    Do not link pages to content which infringes the intellectual property of any third party, person or entity.

o    Do not link pages to content which violates any legal, regulatory, Governmental or network operator conditions or codes of practice.

Copyright and Intellectual Property

We value and respect others intellectual property and expect our users to do the same.

The entire contents of the Site are protected by copyright and trademark laws. The owner of the copyrights and trademarks are ESPA Learn Pvt Ltd, its affiliates, or other third party licensors. The material on the site, including text, graphics, code and/or software is copyrighted and belongs to ESPA Learn Pvt Ltd, therefore you may not duplicate, modify, publish, or reproduce the content in any manner.

ESPA Learn Pvt Ltd does not take any responsibility for the content on other sites (except our partners and affiliates), that you may find when searching or accessing ESPA Learn Pvt Ltd products or services. The Privacy Policy and Terms of Use of the sites that you visit will administer that material.

ESPA Learn Pvt Ltd has all the rights to disable or prohibit access to the users who do not respect and involve in the infringement of ESPA Learn Pvt Ltd intellectual property.

You are not allowed to use any of the digital images or logos from the website. In case of copyright issues, there has to be a written consent from the trademark owner.

Claims of Intellectual Property Violations

If you believe that your work has been used without your permission in a way which prompts for copyright infringement. Please provide us with the information given below and we will act on it.

o    The authorized person who will act on behalf of the owner of the copyright, should send a digital or physical signature.

o    A description of the copyrighted work that you claim to be infringing your IP.

o    A description of where and how the material that you claim is infringing is located on the ESPA Learn Pvt Ltd website, with enough detail that we may find it on the website.

o    Contact Details – Address, telephone number, and email address.

o    A statement by you, that the information which you provided is accurate and your claim of the copyright or intellectual property is on your owner’s behalf

o    You can reach ESPA Learn Pvt Ltd to notify your claims of copyright by writing to developer@ESPA Learn Pvt Ltd

Transaction Terms

o    To make a transaction on ESPA Learn Pvt Ltd website, you are bound to pay for that transaction.

o    Please pay close attention to your payment details such as total bill, taxes, shipping costs, and discounts.

o    There are certain products which require additional Terms and Conditions which you have to agree to before you make the purchase.

WE MAKE NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, WITH RESPECT TO ANY PRODUCTS OR SERVICES SOLD ON OR THROUGH ESPA Learn Pvt Ltd.

No additional or different terms contained in any purchase order, document, transmission or other communication shall be binding upon ESPA Learn Pvt Ltd unless agreed to by ESPA Learn Pvt Ltd in writing.

ESPA Learn Pvt Ltd reserves the right to modify, change without prior notice and in its sole discretion, to limit the order quantity on any item and to refuse service to anyone.

Subscription Services

You will be allowed to subscribe to a particular course or collection of courses (“Subscription Services”) and will be charged automatically, depending on payment frequency chosen by you, such as monthly/quarterly/yearly, as may be applicable.

You will be permitted to freeze or schedule the freeze of the Subscription Services at anytime and ESPA Learn Pvt Ltd shall not charge you for any such opted Subscription Services according to the payment cycle. Further, the Subscription Services, access will be revoked if the user opts to freeze the subscription. You will have the option to re-subscribe to the particular Subscription Services again and the payment cycle will start accordingly.

Please note that Subscription Services discounts and any Subscription Services are only a limited time special subscription promotions in effect apply only to eligible items displaying the offer message on the Subscription Services item information pages, and then only if you select the Subscription Services. Subscription Services are will last only till a particular period of time, as may be specified on the relevant page. Special limited time subscription promotions only apply during their effective dates.

ESPA Learn Pvt Ltd retains the rights to modify the Subscription Service from time to time, including by adding or deleting features and functions, in an effort to improve your experience. But we will not make changes to the Subscription Service that materially reduces the functionality of the Subscription Service provided to you during the Subscription Term. We might provide some or all elements of the Subscription Service through third party service providers.

If you register for a free trial of the Subscription Service, we will make the Subscription Service available to you on a trial basis, free of charge until the earlier of (a) the end of the free trial period or (b) the start date of your subscription. If we include additional terms and conditions on the trial registration web page, those will apply as well. During the free trial period, (i) the Subscription Service is provided “as is” and without warranty of any kind, (ii) we may suspend, limit, or terminate the Subscription Service for any reason at any time without notice, and (iii) we will not be liable to you for damages of any kind related to your use of the Subscription Service. Unless you subscribe to the Subscription Service before the end of the free trial, all of your data on the Subscription Service will be permanently deleted at the end of the trial, and we will not recover it. ESPA Learn Pvt Ltd shall not refund or in any ways discount, set off any amount once the trial period has ended. In case where You wish discontinue to paid Services, please login to your account. Go to Profile>Manage Subscription, click on Subscription and Freeze the subscription to stop any further payments being made.

Valid credit cards are the only payment method accepted for Subscription Services purchases. The customer shall at all time use a credit card for the use of Subscription Services and upon the completion of the free trial period, you will be charged automatically without the requirement of any further approval or consent, such a period of the trial period shall be mentioned on the at the time of registration to the Subscription Services, ESPA Learn Pvt Ltd absolves any liability with regard to information of period of the free trial period.It is clarified that, once the Subscription Services are accepted the participants authorize ESPA Learn Pvt Ltd and any of its affiliates to debit the accounts at regular intervals as may be notified to the participants

Further, you will have the option of cancelling the Subscription Services during the free trial period, without incurring any charges for the same. To initiate the free trial, ESPA Learn Pvt Ltd shall charge you a token amount to ensure the validity of Credit Card. The token amount will be refunded automatically within 5 days. Further You may cancel your account with ESPA Learn Pvt Ltd by reaching to ESPA Learn Pvt Ltd

Your Subscription Services will remain in effect until it is cancelled. If you cancel your Subscription Services and then reactivate it, the discount applied to any Subscription Services item may not be the same discount in effect at the time of cancellation. If you reactivate a Subscription Services, it will be created with the same products with which you previously subscribed. If the Subscription Services discount percentage for such Subscription Services item changes, the new discount will be applied to your products of that item.

All fees are exclusive of taxes, which we will charge as applicable. You agree to pay any taxes applicable to your use of the Subscription Service. All fees are exclusive of any VAT, Service tax, GST or any other applicable law and tax deductions. If you are required to deduct or withhold any tax, you must pay the amount deducted or withheld as required by law and pay us an additional amount so that we receive payment in full as if there were no deduction or withholding.

LIMIT OF LIABILITY

You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, or services purchases or obtained or messages received or transactions entered into through or from the Website or otherwise; (iii) unauthorized access to or alteration of your transmissions or data or confidential information; (iv) statements or conduct of any third party on the Products; (v) or (v) any other matter relating to the Products.

INDEMNITY

You agree to indemnify and hold the Company and our subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand (including legal expenses and the expenses of other professionals) made by a third party due to or arising out of your breach of this Terms of Use or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

Pricing Disclaimer

All prices, products, and offers of ESPA Learn Pvt Ltd website are subject to change without notice.

While we make sure to provide most accurate and up-to-date information, in some cases one or more items on our website may be priced incorrectly. This might happen due to human errors, digital images, technical errors, or a mismatch in pricing information received from our suppliers.

ESPA Learn Pvt Ltd reserves the right to change prices for all our products, offers, or deals. These changes are done due to market conditions, course termination, providers, price changes, errors in advertisements, and other mitigating circumstances. However, the price you paid at the time of purchase still holds for you.

Proprietary Use of ESPA Learn Pvt Ltd Study Material

ESPA Learn Pvt Ltd reserves the right to change prices for all our products, offers, or deals. These changes are done due to market conditions, course termination, providers, price changes, errors in advertisements and other extenuating circumstances. However, the price you paid at the time of purchase still holds for you.

Privacy policy

We take your privacy seriously and are committed to protecting your right to privacy as a user of our website. We have made every effort to ensure your information is secure. This privacy policy information covers what information is collected, what we do with it, and what you can do about it. You can use this information to make your decisions about your privacy.

ESPA Learn Pvt Ltd Information Practices

Every effort has been taken to ensure the accuracy of the information on the website; the content is naturally subject to change. We are not responsible for any damages arising from the use of the information held on this server.

We assure that all our downloadable training content is virus free. However, ESPA Learn Pvt Ltd can accept no liability for damages resulting from virus infection.

Information collected by ESPA Learn Pvt Ltd

o   You have total control on the privacy of your information.

o   Your information will never be sold, exchanged or disclosed to any third party for marketing purposes.

o   You can opt to receive offers from us.

You can browse our website without registration.

We may collect and store the information that you voluntarily disclose to us, in order to access our free tests and discussion forum. We do not share your personal information with any third party. We do not collect information about our visitors from email databases, private/ public organization or bodies.

We may use your information to contact you via email or telephone, typically to get feedback, to inform you about new products or provide support on your issues. If you do not want us to contact you via email, you can unsubscribe at any time.

When you purchase our online products or register for a classroom training, you need to make the payment online, thus you will be required to share with us your personal information such as name, e-mail address, telephone number, address(s), credit card number, expiration, and CVV number.

During this program, we store your contact information in our registration and order-entry systems. Your credit card information is never stored in our system as it is processed by our payment gateway which uses Secure Encryption Technology (SSL). Our payment processing partners are CCAvenue, PayPal, and Google Checkout

Personal Information Collected from Connected Third Party Accounts

If you link ESPA Learn Pvt Ltd to a third party account, we may collect and store certain information.

ESPA Learn Pvt Ltd may allow you to connect a YouTube channel to your ESPA Learn Pvt Ltd account. In this case, we will access certain information from YouTube about your channel using YouTube API Services. We may collect channel title, channel thumbnail, username / profile ID, email, access tokens, and live broadcasts. This includes information related to your live videos (such as comments, live viewer counts, ingest address, stream name). If you decide to connect a YouTube channel to your ESPA Learn Pvt Ltd account, see Google’s privacy policy. When disconnecting a YouTube channel on ESPA Learn Pvt Ltd, ESPA Learn Pvt Ltd will delete the stored data associated with that YouTube channel. In addition, you can revoke access via Google’s security settings page.

 

Cookie Information

In order to enhance your online experience and track website performance, our website uses cookies. It’s a small text file which gets placed in your computer hard drive and can be retrieved later. Cookies do not tell us who you are.

E-commerce tracking

To provide superior online shopping experience, our shopping cart may use cookies to temporarily store names and email addresses. Cookies will never store credit card information as they’re processed using payment gateways that use Secure Encryption Technology.

External Links

Our website may have links to other sites, which include third party websites or resources. We are not responsible for the privacy policies and information practices of third party websites. Please read the privacy policies of third party websites as every website has different terms of use and privacy policies.

Course Content

Course content for all the study programs both online and blended programs, is provided only for the purpose of education and guidance. The course content is reviewed regularly and is subject to change without notice. ESPA Learn Pvt Ltd reserves the right to modify training content without notice.

Copyright information

You can electronically copy or take print outs of the website pages, only for personal use. ESPA Learn Pvt Ltd holds the copyright to all the material on this website, unless otherwise indicated. A written permission from the copyright holder must be obtained for any use of this material other than for purposes permitted by law.

Personal Information Policy Image and Video Capture

Any images captured during events organized and hosted by ESPA Learn Pvt Ltd should not be misused. That includes pictures of ESPA Learn Pvt Ltd staff and training participants. If you enroll in a ESPA Learn Pvt Ltd course your picture may also be featured in photos or videos of the ESPA Learn Pvt Ltd classes.

Sharing your personal information

If you have purchased a ESPA Learn Pvt Ltd course, we may ask you for your feedback, and display your testimony, your public information, photos or videos on our website or on our social media channels such as Facebook, YouTube, Twitter, etc . You should be aware that your publicly identifiable or displayed information could be used by third parties to send you unsolicited promotional, unsolicited messages. We are not responsible for your personal information which you have chosen to display and any unsolicited promotional messages that you may receive from third parties.

If you do not want us to feature your pictures/testimonials/public information on our website or on our social media channels, please reach out to our support team through our Help & Support section on the website.

Personal Information Corrections

You can contact us if you notice that the information we are holding is incorrect or incomplete. Please reach out to our support team through our Help & Support section on the website.

Changes to Privacy Policy

These privacy policy terms may change time to time and we reserve the right to change the terms of the privacy policy at any time. When we update the privacy policy, all our registered users will be notified via email.

Deleting Personal Information

If you would like to delete your account, please reach out to our support team through our Help & Support section on the website.

Privacy Policy Questions?

If you have any questions regarding ESPA Learn Pvt Ltd Privacy Policy, please reach out to our support team through developer@ESPA Learn Pvt Ltd

Refund Policy

Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses.

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on ESPA Learn Pvt Ltd, you agree to our Privacy Policy, Terms of Use and refund policy.

Our refund policy is as follows:

Cancellation & Refunds: Online Training

Raise refund request within 5 days of purchase of course. Money back guarantee is void if the participant has accessed more than 15% content or downloaded any material. 

All refunds will be processed within 10 working days after the refund request is approved by ESPA Learn Pvt Ltd.